On “Reportese”, Teacher Comments & Saying What We Mean

Teacher Comments
Image by AJ Cann via Flickr https://flic.kr/p/6Cn9ne

So, this popped up in my Twitter feed last week:

I often see things pop up via non-teacher friends on Facebook who have school age kids that are in the vein of “what your child’s teacher says, and what she really means”. I know these things exist, but every time I see teachers engaging in them, I’m a bit shocked. As both a middle school teacher and as a teacher educator, I am fairly invested in the language we use when we talk about students and in helping others to use that language. That said, I do see how, as Kevin Bartlett calls it, “reportese” can end up feeling like a the punchline of a joke. And we really should be able to laugh at ourselves. But I still have some problems with these lists, partially because the “what the teacher really means” generally makes us sound like insensitive jerks, rather than people who care about kids and their progress.

There are reasons why in teacher comments, we try to phrase things positively:

  • We’re trying to focus on observable behaviors or what a student has reported and withhold judgment. It’s impossible to know what’s going on in someone else. Educators do have the training to look at a number of different sources of data and make inferences about motivation, ability, and skill in our students. But those observable behaviors are just the tip of the iceberg. I don’t want to make an inference about what’s causing a student’s behavior until I’m absolutely sure.
  • We know that if we talk about things in a positive manner, rather than using terms like “lazy” we’re more likely to keep a positive mindset about the student and to look for ways to help her improve.  It’s my job to figure out how to teach all of the students in my class, and my job to collaborate with parents to help students improve. It’s also my job to help leverage and develop student strengths (such as being social and enjoying collaboration), as well as to help students improve in areas of weakness (knowing when it’s time to work independently).

But, in spite of our best efforts, the comments often seem jargony and designed to be unclear or vague and hide what’s really going on with the student.  For example, saying that “Kate struggles to apply herself”, doesn’t give much insight into Kate’s behavior, her strengths, or her weaknesses. The reason comments like this are seen as duplicitous or or disingenuous–like, well, we really mean that Kate is lazy and are afraid we’ll get in trouble for calling it like we see it–is that they’re so vague. Is Kate completing classwork, but having difficulty following up with homework? Does she participate fully in class discussions, but doesn’t do very well when she’s asked to write about a topic independently? How can we still maintain a non-judgmental voice that talks about students in a positive way, but still be specific and realistic about a student’s accomplishments?

  • Write your comment to the student–not to next year’s teacher and not to the parent. One of my colleagues gave me this idea, and I’m trying to use it more in my practice. Parent communication is a big part of report writing, but it shouldn’t be our only avenue. When we write to the student (even if someone else needs to read it to them), we (or at least I) seem to shift into more understandable, honest-sounding language. This is, of course, totally different than what I ask my grad students to do (sorry, everyone–clinical language is the program standard).
  • Be genuine with your compliments. Find something good–improvement, positive attitude, enthusiasm, and start with it. Don’t qualify it. Just say it.
  • Start with observations, and then infer or question. Don’t just jump right in with the inferences about student needs or motivation. Talk about what you’re seeing in a clear and non-judgmental way, and then talk about why you think it’s happening.
  • Set goals and offer solutions. How will the whole team (teacher, student, and parent) work together to get the student on track? Or to help the student extend her thinking or expand his creativity?

How do you make sure you’re clearly communicating in your written reports? Do you like the idea of writing directly to the student? Or do you think reports should be directed toward parents?

Digital Portfolios Go To Parent-Teacher Conferences

Digital Portfolios Go to Parent-Teacher Conferences
A student’s entry into he digital portfolio showing how she’s using a specific strategy to help improve her writing.

One of my goals when I started using digital portfolios in my 6th grade class was to improve communication with parents, and though I have my students email their parents every time they add an update, I’m not sure how often they look at them. Parent-teacher conferences seemed like a great time to show off the work and reflection that my students have been doing this year, and I’ve had some of the best conferences ever because of it.

Concrete Examples of Learning

Each students’ digital portfolio contains artifacts: videos, embedded Google docs, snapshots of the learning process, student-created image slideshows that show the steps in the process up to creating a final product. We try to use all the digital tools at our disposal to document the learning process. With these, we’re able to demonstrate a student’s growth and learning in ways that just weren’t possible with traditional portfolios. The portfolios contained mostly qualitative data (although some quantitative was included, like spelling assessments), so artifacts of the learning process that aren’t final, completed projects are included. For example, students have chosen to add snapshots of anchor charts in the classroom and used these as one piece of evidence that they are starting to implement a strategy, along with a snapshot of an annotated reading passage. My favorite example is a student included a video of himself attempting (and failing) to explain his process for solving a problem (complete with the student recording it in the background saying “Dude–I don’t think guess and check is a valid strategy here”), and then explaining how he can improve in his reflection.  Not only did this provide parents with concrete examples of the learning process, they also provided a glimpse into their child’s self-reflection and growth. During the conferences, I was able to use these artifacts to discuss progress with parents and demonstrate student learning and growth.

Promoting a Growth Mindset for Students and Parents

When I talk to colleagues about trying to promote a growth mindset amongst their students, parental expectations are often a hurdle. By setting up our digital portfolios so they were a documentation of students’ growth and progress over time toward specific goals, I was able to communicate to parents the importance of perseverance, self-reflection, and positive self-talk in the learning process. Rather than the conversation focusing on what the student wasn’t doing, the conversation was focused on what they were doing and the progress that they had made, however incremental it might have been, toward their goals. That shift in conversation, I think, relates to the transparency that comes from the digital portfolio. Parents have access to artifacts of student learning, as well as what the students learned from the experience (in their own words). That’s a pretty powerful combination.

Overall, I think that the digital portfolios made for a better set of parent-teacher conferences this year, both because of what my students created and what parents were able to take from them.

How have you used your digital portfolios to facilitate communication with parents?

Getting Started with Digital Portfolios

Front page of one of our digital portfolios
The front page of one student’s digital portfolio.

This year I’m piloting digital portfolios with my M2 (grade 6) class. I noticed last year that there wasn’t a lot of communication between the Learning Support program and parents. There aren’t really grades, and there’s the occasional email, but more often than not, no work goes home. Most of the work that parents do see are the results scaffolding and specialized graphic organizers, and other supplements and complements to classroom instruction. Last year, in my first year in the position, with the help of my principal we added more transparency by creating learning plans for students that contained goals for the skills that would be addressed during the school year (I know, for those of you in public schools this is SOP, but it something that seems to be slowly becoming a part of international schools). I thought this was great, but I wanted to do more. Then I got connected to Matt Renwick through Twitter and his blog, and started reading his book Digital Student Portfolios. I decided to create digital portfolios that were primarily designed to show growth, but that could be used to showcase certain pieces of work or activities that students were particularly proud of. I wanted to use digital portfolios as an opportunity to create a dialogue with students and parents about growth, and to continue to build a culture of self-reflection for learning in my classroom.

The first challenge I faced was finding the right platform to use to create the digital portfolios. My school has a pretty strict “no use of 13 and over programs and apps by students under 13” policy, so Evernote, the platform Matt discusses in his book, was out. The school’s Tech Integrator and I discussed  Google Sites, Blogger (both part of our school’s Google Apps for Education subscription) or Weebly. I ended up dismissing Blogger because I wouldn’t be able to house several blogs on the same page, and I knew that teaching students how to effectively use tags would take a while. After making two sample portfolios, one in Weebly and one in Google Sites, I decided that Weebly would work best for my purposes and be easiest for the students to use.  So far, I would recommend this as a platform.

Benefits

  • Weebly is really easy to use. It’s uses a drag and drop system to add pictures, buttons, URLs, and HTML code. I even taught my students how to embed Google Docs in their Weebly blogs (something I had thought would be easier with Google Sites).
  • Not having the easy-embed function from Google Sites led to a mini-lesson on HTML, which the students seemed to enjoy.
  • The school’s educator account provides some measure of privacy and security for students. Their sites are password protected.
  • If students forget passwords, etc they are all managed by our Instructional Technology department.
  • It’s easy for students to personalize and make their own.
  • It’s easy to share with parents and for them to navigate.
  • Creating individual blogs for each goal allows us easily see progress on individual goals, and the most recent activity (that, I hope, represents the students’ current progress toward the goal) is at the top of the page.
  • The blog format allows me, their classroom teachers, their parents, and, if they choose, their peers, to comment on the work that they share and ask questions about it.

Drawbacks

  • Weebly is extremely customizable, which is a good thing. I want students to take ownership of their portfolios I had to get through a few classes of students playing around with the design of their website, which was OK, but often what they thought of as a “good design” made their message difficult to understand. I think the next time I do this, I need to spend a bit more time on the front end integrating instruction on how design can influence the audience’s ability to understand our message, maybe using specific websites (possibly even my own) as examples.
  • Although there is a way for the student and I to be co-owners of a Weebly site, the Tech Integrator and I haven’t been able to make it work yet. This is something that would have been much easier with Google Sites or with Blogger, but I think the ease of use more than makes up for this.
  • The one blog per goal set up makes it more difficult to use tags to see connections between assignments and activities that match up to multiple goals.
  • Next year, I need to do a better job reviewing the difference between personal online communication and professional online communication (particularly editing one’s work before posting it online–see the spelling error above).

Overall, I have been completely blown away by all the things that I could do with a digital portfolio that I wouldn’t have been able to do with a traditional portfolio. I had just assumed that a digital portfolio would be a substitution for a physical portfolio or it would be an augmentation, adding some functional improvement, but not significantly different from the physical version. I am, however, starting to see that digital portfolios are really modifications of traditional portfolios, allowing my students, their parents, and me to do things that weren’t possible with the original paper format. I’m excited to continue our work and I’ll keep you updated as I keep working with the students on building their portfolios.

Have you used digital portfolios? What have been your successes? Learning experiences?

Tests, Tests, Tests

Tests, Tests, Tests
Students working on their tests in the Learning Lab.

We’ve hit that point in the year when the first units are starting to wrap up and all of my students are starting to panic about tests. Most of them have no reason to panic: They know what they need to do, but they have some sort of test anxiety. Many students, however, don’t really know how to study, which increases this anxiety. They spend most of their time working on what they already know how to do and not enough working on what they don’t know. Most likely they do this because they’re just not sure how to study what they don’t know or understand.

This year I decided to try to explicitly teach these skills, starting with knowing what to study. I created a study guide for the students in my learning support class. It’s essentially a self-assessment rubric that lists the various topics on the test and allows students to sort themselves into one of three categories: Got it!Working on it!, or I need more practice. Each category is defined (see below–it’s not pretty, but it did the job). What made me really excited was that when I shared it with the general ed math teachers, they all chose to use it with their classes.

Once the student completed the form, we looked at the areas that they thought were the weakest and created plans for how they would study. My original idea was to have them actually make a plan using their studybook or a calendar with activities they would do in order to study for each of the concepts they were unsure of, but it became clear pretty quickly that my students we they not sure what to study, they also weren’t sure how to study. We had to do a lesson about how to study, and how to study for math tests in particular.

We discussed that the best way to study for math was to practice doing problems that are similar to what will be on the test and discussed places to find questions with answers (our textbook being the main source). The other important piece was making sure to refer to notes and other sources either while completing a problem (if you are having difficulty remembering the steps) or after completing a problem. Because note taking is another area we’re working on, I created these checklists to help students practice.

Practice for tests with checklists

I laminated copies of the checklist for each student so that they could use a dry-erase marker to check off the steps as they completed them. As they worked with the checklists, they became more confident in their abilities and were able to practice the steps of the process. Eventually, I’d like to get them to the point where they can make their own checklists from their notes, but before that can happen we need to work on note taking skills.

The last step in this whole process is going to be reflection. Once students have taken the test, they will be allowed to do corrections. I created this test corrections sheet and shared it with the math teachers.

I like this test corrections sheet because it asks students to think about what might have gone wrong during an assessment, whether it is careless errors or really not understanding a concept or a process. I’m hoping that this will help us with reteaching and intervention, and that maybe we can offer students another opportunity to show what they know after reteaching in the form of a retest or another assignment.

How do you teach study skills? What do you do about test corrections or retakes? What opportunities do you offer students to demonstrate mastery of a topic after the assessment is done?

Gut Feelings Versus Data

Gut Feelings versus Data--do gut feelings help us make decisions?
Source

I was struck by the feedback that one participant gave Pooja Patel and I on our workshop last week:

Please do another workshop on that is on data. A lot of teachers around me reacted negatively when you talk about data. They said they “just know” what their students need and don’t need the data. I think a lot of teachers don’t understand why it is important.

I would love to do another workshop about data–both qualitative and quantitative–and how we really use it in the classroom. Not because I’m into” big data”, and not because I think we need to quantify everything a student does. In fact, I generally find qualitative data to be a much more powerful tool–Matt Renwick did a great post on that here. I want to do a workshop because data-driven instruction is a really powerful method that we as teachers have in our teaching toolbox, and I get annoyed that this has become synonymous with quantifying everything (although–full disclosure: I work at an international school, so many of the the testing and quantitative data pressures faced by my public school colleagues aren’t things that I have to deal with). Formative assessment, on-going diagnostic assessment, little tiny observations we make during the day and put together to create a big picture of a student’s progress–they all help teachers to make informed decisions about instruction. Also I’ve heard from a lot of teachers, both at school, in my graduate course, and at the workshop that they rely on “gut feelings” to decide on a groupings, next steps, and interventions. But are our guts the best way to make decisions like these?

Let’s deconstruct this idea of a “gut feeling”. Sometimes when I’m first articulating ideas about what a student needs or how she should be grouped in the classroom, I’ve made all sorts of informal observations here and there, I’ve looked at some work samples, but I haven’t really fully analyzed anything yet. I might have a “gut feeling” about what’s going on with that student–probably because I’m an experienced teacher and diagnostician and I’m already starting to make sense of the qualitative data that I’ve gathered, but I can’t really put it into a coherent statement with specific examples or data to support my “feeling”. And, in my experience, this is what a lot of experienced teachers mean when they say that they “just know” or that their “gut tells” them. But here’s the thing about my gut feeling–it’s not a fully articulated plan or idea. It’s not fleshed out, and, generally, as I begin to explore that feeling it starts to become more nuanced, and sometimes it ends up being the complete opposite of what my feeling was initially. And sometimes I was completely on target. Which is awesome. But it’s certainly not all the time. I’m probably right just as much as I’m wrong.

That said, sometimes my feeling is much less about the bits and pieces of qualitative data that I’m beginning to make sense of, and more about my preconceived notions about a student. Sometimes it’s the Halo Effect and sometimes it’s something else. It’s not really right, and it’s not really good practice, but it happens. It’s happened to me and sometimes it still happens (and, no, I’m not proud of it, just trying to be honest), and it’s probably happened to you too. We’re human. And that’s OK. But we do need to acknowledge that sometimes these other things that aren’t data about student performance to influence these feelings, and that those other things might not bring us to what’s best for a student. That is why we can’t just stop at a gut feeling. We need to really look at all of the sources of that feeling and turn it into a strong idea that’s supported with evidence.

So how do we coach teachers into moving from “feeling” to “thinking”? I’m really not sure. I think some of it is becoming more educated–especially at the middle level–about qualitative data (more on that next week). What is it? How do we analyze it? And remembering that teaching is a craft and a skill. As teachers, we don’t need to immediately know what’s going on with kids from some sort of magical intuition. If it comes down to our gut feelings versus data, we need to look at both. Sometimes that feeling means something else needs to be explored, but it shouldn’t be the only way we make decisions.